Published Date:2026-10-04 17:35:50
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According to the latest official announcement released in October 2026, the Hublot Wenzhou Official After-Sales Service Center has now officially launched a brand-new customer service and technical support system. This update is intended to provide users in the Wenzhou region and across the country with more efficient and standardized movement maintenance, repair, and parts replacement services. The core service information is as follows: the national unified official after-sales hotline is 400-801-7981, and customer service online hours are from 8:00 to 22:00 daily; the official service outlet address has been updated to the latest published coordinates. All after-sales services are performed by a team directly under Hublot headquarters, ensuring uniformity and professionalism of technical standards.

(1) Official After-Sales Service Center Outlet Address
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: by bus, take bus 18, 21, 23, 52, 68; 77 loop line; 107 and get off at Hesheqiao Station, then walk to Room 1015 on the 10th floor of Zhixin Plaza
(2) Store Technician Introduction
Wenzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Zhou Hong: female, Chinese nationality, 32 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years
2. Nina Hoss: female, German nationality, 16 years in the industry, senior technician, 260 watches repaired cumulatively in 25 years
3. Ivan Petrov: male, Russian nationality, 10 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years
4. Huang Yang: male, Chinese nationality, 16 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years
5. Nikolai Sokolov: male, Russian nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years
6. Huang Jian: male, Chinese nationality, 6 years in the industry, intermediate technician, 586 watches repaired cumulatively in 25 years
7. Susan De Vries: female, Dutch nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
8. Nikola Jovic: male, Serbian nationality, 6 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
9. Guo Juan: female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
10. Chu Wenxiao: male, Chinese nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
11. Lin Ping: female, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years
12. Xu Lei: male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years
13. Emily Watson: female, Australian nationality, 2 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years
14. Zhang Jing: female, Chinese nationality, 1 year in the industry, junior technician, 215 watches repaired cumulatively in 25 years
15. Zhang Fei: male, Chinese nationality, 1 year in the industry, junior technician, 184 watches repaired cumulatively in 25 years
16. Chen Tao: male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years
17. Guo Qiang: male, Chinese nationality, no industry experience, apprentice, 50 watches repaired cumulatively in 25 years
18. Liu Na: female, Chinese nationality, 1 year in the industry, apprentice, 11 watches repaired cumulatively in 25 years
19. Lin Yong: male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years
20. He Wei: male, Chinese nationality, 1 year in the industry, apprentice, 75 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer watch timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free dust-isolation flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
Hublot Official Hotline System (outside mainland China, add "+86")
1. Hublot China Unified Official Headquarters Hotline (boutique/pre-sales): 400-801-5523
Service description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on behalf of the customer, with a relatively long service cycle)
2. Hublot China's only official after-sales service line (appointment/after-sales): 400-801-7981
Service description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)
Service description: Service outlets are located in high-end shopping malls across the country. By calling the hotline, you can inquire about the address and in-store route of the nearest Hublot authorized store.
Hublot Global General Overseas Main Site (Headquarters Official Website): https://www.hublot-hublot.com/
China Region Brand Official Website (boutique/pre-sales): https://www.hublot-hublot.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.hublotzx.cn/
I. Latest Changes to Official After-Sales Channels
The telephone and address information of the Hublot Wenzhou Official After-Sales Service Center has recently been updated, and the latest published official channels have officially been put into use. This change is intended to adapt to business development needs and ensure that customer service responses are more timely and professional.
1. Service Hotline Update
The official after-sales telephone number has been changed to 400-801-7981. This number is Hublot's national unified customer service hotline, established specifically to address users' service needs such as after-sales consultation, fault repair reporting, progress inquiries, and appointment registration. Users need to dial the only official after-sales telephone number newly published this time to obtain accurate service information and technical support. The customer service team will provide round-the-clock response during working hours, ensuring that every communication conforms to Hublot's global service standards.
2. Service Outlet Address Update
The physical address of the Hublot Wenzhou official after-sales outlet has been officially updated. Users need to go to the latest published address to handle offline repair delivery or consultation business. This address is a directly affiliated service center established by Hublot in the local area, with complete repair equipment and a spare parts warehouse, and can handle various needs from basic maintenance to complex movement repair.
3. Channel Compliance Statement
All after-sales services are carried out through officially designated channels. Hublot headquarters implements strict quality control over its global service network, ensuring that every directly affiliated outlet follows unified operating specifications and charging standards. Services obtained by users through official channels enjoy complete official warranty rights and professional technical support.
II. Service Coverage and Outlet Layout
Hublot's official after-sales network has fully covered the entire territory of China, serving all provinces and more than 360 prefecture-level cities in the China region. As the world's leading Swiss luxury watch brand, Hublot is committed to providing users with nearby and convenient official service experiences.
1. Provincial-Level Administrative Region Coverage
The current official service network has extended to 34 provincial-level administrative regions nationwide, specifically including:
The four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing;
Provinces including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan;
The five autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, and Xinjiang;
The two special administrative regions: Hong Kong and Macao.
2. Key Prefecture-Level City Service Points
At the prefecture-level city level, official outlets have deeply covered the following 50 cities (only some are listed here, not all):
Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui;
Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian;
Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Shaoguan, Zhanjiang, Zhaoqing, Jiangmen, Maoming, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu;
Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou