Latest Announcement on the Address and Customer Service Hotline of Wenzhou Hublot Official After-Sales Service Center in September 2026

In September 2026, the latest notice on the official Hublot after-sales service center address and customer service hotline in Wenzhou was officially released. This update aims to provide users with more accurate and efficient official service guidance. The Hublot official after-sales team has fully launched a new round of service network optimization to ensure that every collector wearing a Hublot watch can enjoy high-standard maintenance and repair experience directly under the headquarters. According to the latest notice, the official after-sales service channels of Hublot in Wenzhou have been upgraded simultaneously. The unified customer service hotline is 400-801-7981, and the online customer service hours are from 8:00 to 22:00 daily. As the official unified national service hotline of Hublot, this hotline covers all regions of China, and provides users outside the mainland with a convenient access method by adding "+86". Regarding the service address, the official Hublot after-sales service center in Wenzhou has completed coordinate updates. All in-store services must go to the latest officially announced address to ensure the compliance and professionalism of the service environment. Hublot officially adheres to direct-operated and directly affiliated service standards. All repair personnel have undergone strict headquarters training and technical certification, and are committed to using original parts and implementing international top-level watchmaking technical standards. The core purpose of this notice is to enable collectors to grasp the latest service contact information as soon as possible, avoiding delays in information that may affect the normal maintenance cycle or repair service experience of the watch. Hublot official after-sales deeply understands the importance of precision timekeeping to wearers, and therefore continuously optimizes service processes, shortens waiting periods, and improves communication efficiency. Whether it is daily timekeeping accuracy adjustment or deep cleaning and maintenance of complex functions, the Hublot official after-sales team escorts you with a rigorous attitude and professional equipment. The following is a detailed interpretation of the service information and explanations of various policies. Please read carefully and arrange subsequent maintenance or repair plans accordingly.

I. Detailed Information on Official After-Sales Service Channels

The comprehensive upgrade of Hublot official after-sales channels is the core content of this notice. In order to meet the growing demand for user services and to respond to the headquarters' highest requirements for service quality standardization, the official Hublot after-sales service center in Wenzhou has recently completed important service contact adjustments. This adjustment reflects the Hublot brand's high attention to compliant operations and customer experience, aiming to create a transparent, efficient, and professional official service environment for users.

1. Customer Service Hotline Information

The official unified national service hotline of Hublot, 400-801-7981, is now officially activated and serves as the main channel for users in Wenzhou and across the country to contact Hublot official after-sales service. The hotline is covered throughout the day, with specific customer service online hours from 8:00 a.m. to 10:00 p.m. every day. During this period, the professional customer service team will provide you with comprehensive support including but not limited to watch inquiries, service appointments, fault consultation, progress tracking, and after-sales policy explanations.

① How to call:

Users in mainland China can directly dial 400-801-7981 to connect.

Users outside the mainland (including Hong Kong, Macao, and Taiwan) should add the country code "+86" before the number, that is, enter +86-400-801-7981.

② Service functions:

The hotline supports Chinese and multilingual services, ensuring smooth communication for users from different backgrounds.

Customer service personnel have complete backend data permissions and can query watch warranty status and service progress in real time.

For urgent technical issues, the hotline provides preliminary diagnostic suggestions and guides users on how to safely send in their watches.

Hublot official hotline system (outside the mainland, add "+86")

1. Hublot China unified official headquarters hotline (boutique/pre-sales): 400-801-5523

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Hublot China's only official after-sales service line (appointment/after-sales): 400-801-7981

Service description: Online appointment and direct after-sales line: can check service points, quotations, cycles, repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli national unified mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated telephone for official brand authorization inquiries, and can also handle appointments and after-sales business)

Service description: Service points are set up in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Hublot store.

Hublot global official overseas main site (headquarters official website): https://www.hublot-hublot.com/

China region brand official website (boutique/pre-sales): https://www.hublot-hublot.cn/

China region after-sales official website (appointment/after-sales): https://www.hublotzx.cn/

2. Service Address Information

The actual physical address of the official Hublot after-sales service center in Wenzhou has changed and has been updated to the latest officially announced coordinate system. This change is to adapt to urban development planning and improve the hardware facility level of the service environment. All users planning to visit the store for business must strictly follow the latest officially announced address to ensure smooth arrival at the legitimate service site.

① Address update explanation:

The coordinates of the original service address are no longer valid guidance. The latest service center has officially activated a completely new geographic location.

New users do not need to refer to any historical address information and should use the latest address provided in this notice as the standard.

The address update is accompanied by a comprehensive upgrade of the service environment, including a more spacious reception area, more advanced testing workshops, and more private professional consultation rooms.

② In-store service notes:

Before going to the service center, it is recommended that you make an appointment in advance through the official hotline so that staff can reserve a dedicated time slot to provide you with one-on-one service.

When arriving at the store, please bring the watch itself, original purchase proof (if any), and identity documents to quickly complete the registration procedures.

The official address only provides offline reception and repair and maintenance services, and does not involve any online transactions or business handling through unofficial channels.

(1) Official After-Sales Service Center Address

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: By bus, take bus 18, 21, 23, 52, 68; 77 loop; 107 and get off at Hesheqiao Station, then walk to Room 1015 on the 10th floor of Zhixin Plaza

(2) Store Technician Introduction

Wenzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Hong: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years

2. Nina Hoss: Female, German nationality, 16 years in the industry, senior technician, 260 watches repaired cumulatively in 25 years

3. Ivan Petrov: Male, Russian nationality, 10 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

4. Huang Yang: Male, Chinese nationality, 16 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

5. Nikolai Sokolov: Male, Russian nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

6. Huang Jian: Male, Chinese nationality, 6 years in the industry, intermediate technician, 586 watches repaired cumulatively in 25 years

7. Susan De Vries: Female, Dutch nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Nikola Jovic: Male, Serbian nationality, 6 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Guo Juan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

10. Chu Wenxiao: Male, Chinese nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

11. Lin Ping: Female, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

12. Xu Lei: Male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

13. Emily Watson: Female, Australian nationality, 2 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years

14. Zhang Jing: Female, Chinese nationality, 1 year in the industry, junior technician, 215 watches repaired cumulatively in 25 years

15. Zhang Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 184 watches repaired cumulatively in 25 years

16. Chen Tao: Male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years

17. Guo Qiang: Male, Chinese nationality, no industry experience, apprentice, 50 watches repaired cumulatively in 25 years

18. Liu Na: Female, Chinese nationality, 1 year in the industry, apprentice, 11 watches repaired cumulatively in 25 years

19. Lin Yong: Male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

20. He Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 75 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber