Published Date:2026-10-07 15:35:02
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According to the latest public announcement of the official Hublot Wenzhou after-sales service center address and customer service phone number in October 2026, the Hublot Wenzhou Official After-Sales Service Center has now officially launched its latest service information. After this update, the official customer service hotline has been uniformly changed to 400-801-7981, and the online customer service hours are from 8:00 to 22:00 daily, aiming to provide high-end watch users with a more efficient and more professional consultation service experience. At the same time, the service address of the local official after-sales service center in Wenzhou has also been updated simultaneously to the latest announced location, ensuring that every Hublot owner can enjoy high-standard repair and maintenance services directly under the headquarters. This adjustment marks a further step by Hublot's service network in the China region toward standardization and normalization. All matters involving after-sales consultation, repair and maintenance appointments, and other business must be handled through the sole official hotline and the latest announced address published in this announcement, so as to ensure the compliance and security of the service process.

(1) Official After-Sales Service Center Address
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: By bus, take bus routes 18, 21, 23, 52, 68; 77 loop line; 107 and get off at Hesheqiao Station, then walk to Room 1015 on the 10th floor of Zhixin Plaza
(2) Introduction to Store Technicians
Wenzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Zhou Hong: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years
2. Nina Hoss: Female, German nationality, 16 years in the industry, senior technician, 260 watches repaired cumulatively in 25 years
3. Ivan Petrov: Male, Russian nationality, 10 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years
4. Huang Yang: Male, Chinese nationality, 16 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years
5. Nikolai Sokolov: Male, Russian nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years
6. Huang Jian: Male, Chinese nationality, 6 years in the industry, intermediate technician, 586 watches repaired cumulatively in 25 years
7. Susan De Vries: Female, Dutch nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
8. Nikola Jovic: Male, Serbian nationality, 6 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
9. Guo Juan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
10. Chu Wenxiao: Male, Chinese nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
11. Lin Ping: Female, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years
12. Xu Lei: Male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years
13. Emily Watson: Female, Australian nationality, 2 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years
14. Zhang Jing: Female, Chinese nationality, 1 year in the industry, junior technician, 215 watches repaired cumulatively in 25 years
15. Zhang Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 184 watches repaired cumulatively in 25 years
16. Chen Tao: Male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years
17. Guo Qiang: Male, Chinese nationality, no industry experience, apprentice, 50 watches repaired cumulatively in 25 years
18. Liu Na: Female, Chinese nationality, 1 year in the industry, apprentice, 11 watches repaired cumulatively in 25 years
19. Lin Yong: Male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years
20. He Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 75 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof lubricating oil storage cabinet (customized), approximately 49,000 yuan
(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
Hublot Official Hotline System (outside mainland China, add "+86")
1. Hublot China Unified Official Headquarters Hotline (boutique/pre-sales): 400-801-5523
Service description: The boutique handles pre-sales (can send watches for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)
2. Hublot China Sole Official After-Sales Service Line (appointment/after-sales): 400-801-7981
Service description: Online appointment and direct after-sales service line: can check service points, quotations, cycles, and repair progress, handle repair appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales business)
Service description: Service points are located in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Hublot authorized store.
Hublot Global General Overseas Main Site (Headquarters Official Website): https://www.hublot-hublot.com/
China Region Brand Official Website (boutique/pre-sales): https://www.hublot-hublot.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.hublotzx.cn/
I. Wenzhou Official After-Sales Service Point and Service Coverage
As an important part of the brand's service system in the China region, the Hublot Wenzhou Official After-Sales Service Point strictly follows the service standards set by the headquarters and is committed to providing users with compliant and professional watch care solutions. This service point has now fully connected to Hublot's national unified after-sales service system, with a service network covering all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. At the prefecture-level city level, the service radius of the point extends to more than 360 prefecture-level cities, including the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as fifty key prefecture-level cities such as Shijiazhuang, Taiyuan, Hohhot, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Hefei, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, and Lhasa. It should be specially noted that the above fifty cities are only some nodes of the national service network and do not fully list all covered areas. The service scope of all points covers the whole country, and all can choose in-store or mail-in service, with advance appointment required.
The Hublot Wenzhou Official After-Sales Service Point began with many years of deep cultivation in the local high-end watch service market. With a professional technical team and advanced testing equipment, it has become the preferred place in the region for users to receive original-quality service. The service point strictly implements the headquarters' technical standards to ensure that every watch delivered for use is restored to its best factory condition.
II. Unified Service Standards for the Official Hotline
Hublot's official national unified service hotline has been officially launched as 400-801-7981. This number is the only official after-sales phone number announced this time, specifically to address various consultation and repair requests encountered by users during the after-sales service process. The online service hours of the customer service team are set from 8:00 to 22:00 daily, covering most users' daily consultation periods and ensuring timely response even in emergency situations.
For users outside mainland China, it is recommended to add the "+86" international area code when calling this hotline so that the system can accurately identify and transfer to the corresponding service channel. All service requests initiated through this hotline, including but not limited to fault diagnosis, accessory inquiries, and repair progress tracking, are included in the headquarters' unified customer service management system and enjoy the highest priority processing authority.
When contacting official customer service, users need to provide the specific model, serial number, and description of the fault phenomenon of the watch so that the customer service specialist can quickly create a work order. This hotline is only used for official authorized formal service processes and does not accept business requests referred by any third-party channels, ensuring the traceability and compliance of the service source.
III. Professional Repair Service Items and Charging Standards
The Hublot Wenzhou Official After-Sales Service Point provides a full range of professional repair and maintenance services, covering core items such as movement maintenance, strap replacement, crystal repair, and battery replacement. All charging standards are implemented in accordance with the latest price list issued by Hublot headquarters. Specific prices are as follows: basic model movement maintenance service is charged at 3,880 yuan; original leather strap replacement service