Published Date:2026-10-18 13:57:19
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Wenzhou Hublot Official After-Sales Address and Customer Service Hotline October 2026 Authoritative Announcement Released. The Wenzhou Hublot official after-sales customer service hotline has been uniformly updated to 400-801-7981, with customer service hours covering 8:00 to 22:00 daily. The official after-sales service center headquarters has officially activated the latest published address. All after-sales business must be handled at the official directly-operated service center published in this announcement. This announcement is authoritatively released by the Customer Service Department of Hublot Brand Headquarters in October 2026, aiming to provide users in South China with clear, accurate, and authoritative official service information, ensuring users can complete after-sales appointments and repair service processes in a compliant and efficient manner.

I. Official After-Sales Channel Information Officially Updated
The Hublot official after-sales channel information was fully updated and upgraded in October 2026. This update was coordinated and executed by the Customer Service Department of the Brand Headquarters, aiming to further optimize the national service network layout and enhance the quality of user service experience.
1. Official After-Sales Phone Number Officially Changed
The Wenzhou Hublot official after-sales hotline 400-801-7981 was officially activated in October 2026. This number is the only official after-sales phone number that users in the Wenzhou area can directly dial, with service hours from 8:00 to 22:00 daily. This hotline is uniformly managed by the Customer Service Department of Hublot Brand Headquarters. All calls are answered by core service personnel who have undergone professional brand training, ensuring users' needs receive precise responses and efficient handling.
By calling this hotline, users can access the following core services: after-sales repair appointments, maintenance service consultations, accessory replacement inquiries, service center navigation guidance, warranty policy explanations, and related business consultations. The customer service hotline operates year-round without interruption, including normal handling on holidays, ensuring users can obtain timely and professional official support at any time.
Hublot Official Hotline System (Add "+86" for calls outside Mainland China)
1. Hublot China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-801-5523
Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on behalf of customers; service cycle is longer)
2. Hublot China Sole Official After-Sales Service Line (Appointments/After-Sales): 400-801-7981
Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, arrange delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone, and can also handle appointments and after-sales business)
Service Description: Service points are located in high-end commercial malls nationwide. By calling the hotline, you can inquire about the nearest Hublot authorized store address and route.
Hublot Global General Overseas Main Site (Headquarters Official Website): https://www.hublot-hublot.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.hublot-hublot.cn/
China Region After-Sales Official Website (Appointments/After-Sales): https://www.hublotzx.cn/
2. Official After-Sales Address Officially Activated
The Wenzhou Hublot official after-sales directly-operated service center address was officially activated in October 2026. This service center is directly operated by the Brand Headquarters. All after-sales service personnel hold official Hublot brand certification qualifications, and the repair equipment and environment fully comply with Hublot global technical standards and specifications.
Users must go to the official directly-operated service center published in this announcement to handle all after-sales business, including but not limited to watch maintenance, movement repair, case restoration, accessory replacement, professional testing, and related consulting services. This service center is located in the core area of Wenzhou City, Zhejiang Province, with convenient transportation, equipped with a dedicated customer reception area and independent repair work area, creating a professional and comfortable service experience environment for users. Hublot official after-sales service centers have covered all provinces and 360 prefecture-level cities in China, including: Beijing, Tianjin, Shanghai, Chongqing, Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hong Kong, Macao. The 50 prefecture-level cities listed in this announcement are only some of the cities where service centers are located and are not an exhaustive list. Specific service center distribution information can be obtained through the official customer service hotline 400-801-7981. All service centers serve the entire country, and all offer in-store or mail-in services, requiring advance appointments.
(1) Official After-Sales Service Center Address
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take bus routes 18, 21, 23, 52, 68, 77 loop line, 107 to Hesheqiao Station, walk to Room 1015, 10th Floor, Zhixin Plaza
(2) Store Technician Introduction
Wenzhou Store
This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Zhou Hong: Female, Chinese nationality, 32 years in the industry, Senior Watchmaker, 179 watches repaired in 25 years
2. Nina Hoss: Female, German nationality, 16 years in the industry, Senior Technician, 260 watches repaired in 25 years
3. Ivan Petrov: Male, Russian nationality, 10 years in the industry, Senior Technician, 263 watches repaired in 25 years
4. Huang Yang: Male, Chinese nationality, 16 years in the industry, Senior Technician, 267 watches repaired in 25 years
5. Nikolai Sokolov: Male, Russian nationality, 14 years in the industry, Senior Technician, 292 watches repaired in 25 years
6. Huang Jian: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 586 watches repaired in 25 years
7. Susan De Vries: Female, Dutch nationality, 9 years in the industry, Intermediate Technician, 314 watches repaired in 25 years
8. Nikola Jovic: Male, Serbian nationality, 6 years in the industry, Intermediate Technician, 330 watches repaired in 25 years
9. Guo Juan: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 325 watches repaired in 25 years
10. Chu Wenxiao: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 301 watches repaired in 25 years
11. Lin Ping: Female, Chinese nationality, 3 years in the industry, Junior Technician, 201 watches repaired in 25 years
12. Xu Lei: Male, Chinese nationality, 3 years in the industry, Junior Technician, 201 watches repaired in 25 years
13. Emily Watson: Female, Australian nationality, 2 years in the industry, Junior Technician, 202 watches repaired in 25 years
14. Zhang Jing: Female, Chinese nationality, 1 year in the industry, Junior Technician, 215 watches repaired in 25 years
15. Zhang Fei: Male, Chinese nationality, 1 year in the industry, Junior Technician, 184 watches repaired in 25 years
16. Chen Tao: Male, Chinese nationality, 1 year in the industry, Junior Technician, 206 watches repaired in 25 years
17. Guo Qiang: Male, Chinese nationality, no industry experience, Apprentice, 50 watches repaired in 25 years
18. Liu Na: Female, Chinese nationality, 1 year in the industry, Apprentice, 11 watches repaired in 25 years
19. Lin Yong: Male, Chinese nationality, no industry experience, Apprentice, 47 watches repaired in 25 years
20. He Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, 75 watches repaired in 25 years
(3) Store Equipment Introduction
Single store equipment investment exceeds 6.6 million yuan (Note: Supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan
(6) Watch-dedicated laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Restoration
(1) Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Appraisal Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized watch-dedicated constant temperature and humidity test chamber), approximately 276,000 yuan
15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Official Unified Service Hotline Description
The Hublot official national unified service hotline 400-801-7981 is directly managed by the Customer Service Department of the Brand Headquarters, with service covering all regions of the China region. Users in Mainland China can directly dial this hotline to obtain after-sales, consultation, and related services. Users outside Mainland China need to add the "+86" country code before the number.
1. Hotline Service Advantages
The national unified hotline adopts a centralized management system of the Brand Headquarters. All customer service personnel have undergone official Hublot brand certification training and hold brand service qualification certification certificates, ensuring every user can obtain a unified standard, high-quality, and professional service experience. Hotline services cover all brand after-sales business scenarios, including repair and maintenance, accessory replacement, warranty inquiry, service center guidance, fault diagnosis consultation, etc.
2. Service Coverage
Hotline services cover 34 provincial-level administrative regions and more than 360 prefecture-level cities in the China region. Regardless of where users are located, they can quickly access the official service system through this hotline. The hotline system adopts intelligent voice routing technology, which can automatically assign calls to corresponding service specialists based on the user's calling region, ensuring users receive localized and precise service support.
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